Paymill 1st Email – Just Riding

Paymill 1st Email

PAYMILL GmbH Jul 29, 2019 9:11 am

 

https://www.paymill.com

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** Current failed credit card transactions
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Dear Merchant,

Unfortunately since the evening of 23rd of July several merchants are having issues with processing credit card transactions.
After initially expecting a technical issue we can now confirm that technically our system is working as expected.
CYBERservices Europe SA for their acquiring is temporariliy suspended following a decision of CSSF the Luxembourg banking authorities.
All merchants related to this acquirer can currently not process any credit card transactions.
SEPA transactions as well as PayPal and transactions to other acquirers are not affected.
We are currently moving the affected accounts to different acquirers in order to resolve this issue for you.
In some cases it might be needed to sign an additional contract in order to be active as soon as possible.
When that is the case for you, then we will get back to you once this is available.

We are very sorry for the recent situation.

Also please find here the most relevant questions in regards to that situation:

Q: Can I still process transactions?
A: SEPA and PayPal are still working as well as transactions processed by other acquirers. In case your transactions are processed via CYBERservices Europe SA then they currently fail.

Q: When can I process again properly?
A: We are doing our utmost to get the situation resolved by moving the accounts to different acquirers. In parallel CYBERservices Europe SA is working as well to get their suspension cleared in order to process as usual?

Q: Is my money secure?
A: The money from the processed transactions is hold on a trustees account and is secure.

Q: I cannot make a refund anymore. What to do?
A: Unfortunately due to the suspension the acquirer can neither perform transactions nor refunds at the moment. In urgent cases please consider making a direct wire transfer from your bank account to the end customer.

Q: How do I get my payout?
A: Again due to the suspension the acquirer cannot release the money right now. Please feel free to contact the CSSF with your remittance report to ask them for making the remittance.

If you have any other questions then please send an email to our support team.

Again please rest assured that we do our utmost to get the current situation resolved as quick as possible.

Kind regards,

Your PAYMILL team

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** www.paymill.com (http://www.paymill.com)
PAYMILL Gmbh | St.-Cajetan-Str. 43 | 81669 München

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PAYMILL GmbH . St.-Martin- Str. 63 . München 81669 . Germany

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103 Diamante Training Riding Boots by Alberto Fasciani
103 Diamante Training Riding Boots by Alberto Fasciani

“103 custo" is a waterproof training boot made of a special elastic material that ensures great protection from rain and mud. All the components used in its construction are made with animal-free origin materials. The upper band has a Velcro fastening that allows the boot to be extremely comfortable and easy to wear. The inner part of the boot - made of anti-slide and abrasion resistant materials - allows the rider to have a better grip with no risks of ruining the saddle. The special reinforcement above the toe and heel protects the boot from scratches. Machine washable at 30°; anti-allergenic and anti-bacterial sponge lining.
100% Made in Italy

Details: elastic textile, rubberized grip and reinforcement
Colour: black
Orange velcro fastening
Round toe
Rubber sole
Anatomical insole

Alberto Fasciani is widely known for manufacturing the finest riding boots in the market today and his passion for the equestrian world translates into attention for details and understanding of the riders' demands. Thus, the brand's success can be found in the combination of three simple but crucial elements: Italian handmade tradition, careful selection of the finest leathers and innovative design.

Alberto Fasciani's creations can be divided into two main categories: made-to-measure riding boots and the standard collection.
The made-to-measure riding boots are designed to satisfy our riders' needs and allow them to perform at their very best.
The standard collection is commonly accepted as the finest and most reliable riding boots in its class.
The usual comfort and reliability of Alberto Fasciani's boots can also be found as ankle boots – that our riders wear with chaps on and off their horse.
Shipping time: around 6-8 weeks
€391.00